On this page you can find information about the accessibility of the Hortus Botanicus Amsterdam for visitors with mobility issues. De Hortus welcomes you! Do you need more information? Contact us via our general telephone number 020-6259021, [email protected] or ask our employees in the garden.
You can find direct contact details on our Contact page.
Visiting address: Plantage Middenlaan 2a, 1018 DD Amsterdam
Dropping off
It is possible to park temporarily in front of the main entrance of the garden to drop people off. You can reach the entrance when you arrive from the Nieuwe Herengracht. Long parking is not possible.
Disabled parking spots in the neighbourhood
There are two disabled parking spots on the Plantage Parklaan at number 9A.
Public transport
Tram: 14: get off at Mr. Visserplein – This stop is not accessible for wheelchairs.
Metro: 51, 53 and 54: get off at Waterlooplein – This stop is accessible for wheelchairs.
Bus: 287: get off at Artis – This stop is not accessible for wheelchairs.
On the website of the GVB you can find information on the accessibility of all tram and metro stops.
Companions
If, for (health) reasons, you can not visit de Hortus on your own, it is possible to bring a companion with you during your visit. Your companion may enter the garden free of charge. You can register your companion at our main entrance, you do not have to reserve a separate ticket.
Guide dogs
Guide dogs are allowed in the Hortus, if kept on a leash.
Wheelchair accessibility and wheelchair reservations
The Hortus is partly accessible for wheelchair users. Some places in the greenhouses are unfortunately not accessible. The garden paths in the garden are covered with gravel.
For people with mobility problems, de Hortus has an AVO wheelchair. You can reserve this wheelchair via [email protected].
Mobility scooter
You are welcome to visit de Hortus with your mobility scooter. Please note that many paths in the garden / greenhouses are limited accessible for mobility scooters. The paths are covered with gravel and in some places very narrow.
We ask you to limit your speed in the garden to that of the walking visitors. This to protect yourself, the other visitors and our collection.
Accessible toilet
There is an accessible toilet in the café. You can reach this via the separate wheelchair entrance behind the terrace.
Sensory friendly visits
During the renovation of the Climate House, loud construction noises will be heard in periods between February 26, 2024 and June 2025. The work will take place Monday to Friday between 7:00 AM and 5:00 PM. (or 4 p.m. with an extension to 5 p.m.). No work will take place on weekends, but work will continue during the holidays.
Information in the garden
Everyone can enjoy the nature and atmosphere in the garden. However, our information signs can be difficult to read for visitors with a visual disability. If you want to learn more about our collection, you can read about the collection on our garden page before / after your visit.
Guided tours
If, for (health) reasons, it’s difficult for you to participate in the daily flow of visitors. Do you need more time, space or guidance during your visit? You can book a guided tour at de Hortus. Contact us via 020-7025404 or [email protected] to see what is possible.
Quiet hours
The Hortus is open daily between 10:00 and 17:00. Do you want to visit the Hortus at a quiet moment? Plan your visit outside weekends and the holiday period.
The hours between 10:00 and 11:00 and between 16:00 and 17:00 are often relatively quiet.
The Hortus is more crowded when there are events in the garden. Therefore: check our calendar prior to your visit.
Avoid queues
On busy days, there may be a queue at our main entrance. Visitors that purchased an entrance ticket in our online ticketshop ahead of their visit, may use the ‘fast lane’ to skip this queue.
Sensory sensitivity
There will be high temperatures in the greenhouses, especially in summer on hot days. In the tropical greenhouse it is very humid.
There is reflection of light through the windows of our greenhouses, especially in summer and during low-hanging sun in spring/autumn.
Cafe
In our café, you can enjoy food and drinks both inside the Orangery and outside on the terrace.
No music is played in the Orangery, and use of mobile or laptop s not allowed. During lunchtime it can be busy in the café.
You can find the entrance to the garden after the entrance gate. To the left of the entrance gate is a door directly to our shop.
After the entrance gate, the ticket office is on the left. After entering through the small wooden gate, the café and toilet are on the right and the shop is on the left. Straight ahead after the wooden gate you will find a map of the Hortus, leaflets and the link to our Hortus App.
The Hortus is working hard over the next few years to increase accessibility for all visitors, if you have any comments or tips that could help us further we would welcome them at [email protected] or 020-7025401.